HELP I can't log in - Troubleshooting Guide
This guide helps resolve issues when access MYOB eLearning course.
Recommended browsers
We recommend using the following browsers to get the best experience from our eLearning courses:- Firefox, most recent version
- Chrome, most recent version
- Safari, most recent version
- Internet Explorer, most recent version
Cookies and firewalls
To maintain our security, MYOB eLearning needs to know where a log-in attempt comes from (that is, the referring page or referrer). If your firewall blocks this information, you won’t be able to access the eLearning courses.You can change your firewall settings to allow access to our eLearning site without compromising your security. The site you need to allow is https://myob-elearning.com.au (note that the address does not begin with "www"). Consult your IT expert if you need more information.
Adobe Flash & HTML5
Some courses require the Adobe Flash Player, however, the newer courses have been developed in HTML5 with delivery to any device.Forgot your eLearning password?
If you’ve forgotten your password, you can reset it anytime. Just go to https://myob-elearning.com.au/login/forgot_password.php and follow the onscreen instructions.Remember that your user name is the email address you used to sign up for eLearning.
Last modified: Saturday, 6 May 2017, 12:50 PM
